Shipping Policy

At Aureza, we strive to ensure that every order is carefully packaged and delivered safely to our customers.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

During busy periods such as holidays, sales, or product launches, processing times may take slightly longer.

Estimated delivery times depend on the destination.

Shipping times may vary depending on courier services and customs processing.

Shipping fees are calculated at checkout based on the customer's location and shipping method.

Occasionally, Aureza may offer free shipping promotions for certain regions or order values.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Customers can use the tracking number to monitor the delivery status.

For international orders, customs duties, taxes, and import fees may apply depending on the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

While we aim to deliver orders on time, delays may occur due to:

Aureza is not responsible for delays caused by third-party shipping providers.